Privacy Policy

1. Introduction

This Privacy Policy describes how TechEduSpace ("we," "us," or "our") collects, uses, and shares personal information of users ("you") of our website and services (the "Services"). We are committed to protecting your privacy and ensuring the security of your personal information.

1.1 Legal Compliance

This Privacy Policy is governed by and complies with:

• The Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Digital Personal Data Protection Act, 2023
• Other applicable Indian laws and regulations

2. Information We Collect

We collect several types of information from and about users of our Services:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, username, and password. We collect this information when you register for an account, subscribe to a newsletter, or contact us.
• Payment Information: If you make a purchase on our Services, we collect payment information, such as your credit card number and billing address. This information is processed by our third-party payment processors.
• Usage Data: We automatically collect certain information about your use of the Services, such as your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates/times when you access the Services.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity and personalize your experience. You can control cookies through your browser settings.

2.1 Sensitive Personal Data

As per Indian law, we classify the following information as Sensitive Personal Data or Information (SPDI):

• Passwords
• Financial information (such as bank accounts, credit/debit card details)
• Physical, physiological and mental health condition (if applicable)
• Sexual orientation (if applicable)
• Medical records and history (if applicable)
• Biometric information (if applicable)

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain the Services.
• To personalize your experience.
• To process transactions and send you related information, including purchase confirmations and invoices.
• To send you newsletters, marketing communications, and other information that may be of interest to you (you can opt out of these communications at any time).
• To respond to your inquiries and provide customer support.
• To monitor and analyze usage of the Services and improve their performance and functionality.
• To detect, prevent, and address fraud and other illegal activities.
• To comply with applicable laws and regulations.

4. How We Share Your Information

We may share your information with the following categories of recipients:

• Service Providers: We share information with third-party service providers who help us operate, maintain, and improve the Services (e.g., payment processors, hosting providers, email marketing services).
• Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
• Legal Authorities: We may disclose information to legal authorities if required by law or legal process.
• Affiliates: We may share information with our affiliates.

5. Your Rights

Depending on your jurisdiction, you may have certain rights with respect to your personal information, including the right to:

• Access your personal information.
• Correct inaccurate or incomplete personal information.
• Erase your personal information.
• Restrict the processing of your personal information.
• Object to the processing of your personal information.
• Data portability (receive a copy of your personal information in a structured, commonly used, and machine-readable format).
• Withdraw your consent (if we are relying on your consent to process your personal information).
• Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the contact information provided below.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

8. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using the Services, you consent to the transfer of your information to these countries.

In compliance with Indian data protection laws, certain categories of personal data, including sensitive personal data, may be stored on servers located within India. When we transfer data internationally, we ensure compliance with applicable Indian laws and regulations regarding such transfers.

10. Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may modify this Privacy Policy at any time. We will post any changes on this page and update the "Last Updated" date at the top of this Privacy Policy. Your continued use of the Services after any modifications to the Privacy Policy constitutes your acceptance of the modified Privacy Policy.

12. Consent

By using our Services, you provide explicit consent for:

• Collection and processing of your personal information as described in this Privacy Policy
• Collection and processing of sensitive personal data or information (SPDI)
• Transfer of your personal data to third parties within or outside India
• Use of your information for the purposes specified in this Privacy Policy

13. Data Breach Notification

In case of a data breach affecting your personal information, we will notify you and the relevant authorities within 72 hours of becoming aware of such breach, as required by Indian law. The notification will include:

• Nature of the breach
• Type of information involved
• Potential consequences
• Measures taken to address the breach
• Recommendations for users to mitigate potential adverse effects

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@techeduspace.com.